07 5651 6569
195 Ron Penhaligon Way, Robina, QLD 4226
info@structurallystrongpodiatry.com.au
FAQs.
Have a Question?
We’ve put together answers to some of the most common questions our patients ask. If your question isn’t listed here, please feel free to contact us directly, we’re always happy to help.
Structural Podiatry
What is structural podiatry?
Structural podiatry looks at the way your feet and lower limbs move and function.
By assessing your gait, posture, and biomechanics, we can identify imbalances that may cause pain or lead to injury. We then use manual therapy and structured exercise plans to address lower limb issues as part of a comprehensive treatment plan.
What conditions can structural podiatry help with?
We commonly treat plantar fasciitis, heel spurs, Achilles tendinopathy, Morton’s neuroma, shin splints, flat feet, knee pain linked to foot mechanics, and many other foot and leg issues.
Ingrown Toenails
Can podiatrists treat ingrown toenails?
Yes, we safely and effectively treat ingrown toenails. This can involve conservative care to relieve discomfort,
or in some cases, a minor procedure to permanently correct the nail.
Will it be painful?
Treatment is performed carefully to minimise discomfort. If a procedure is required, a local anaesthetic
is used to ensure you are comfortable throughout.
How can I prevent ingrown toenails?
Wearing properly fitted shoes, trimming nails straight across (not curved), and avoiding trauma
to the nail area are the best preventive measures.
How are ingrown toenails treated?
We offer both conservative care and minor procedures. In some cases, a small part of the nail can be
permanently removed under local anaesthetic to prevent it growing back.
Does the treatment hurt?
Conservative care is usually quick and comfortable. If a procedure is needed, we use anaesthetic
so you won’t feel pain during the treatment.
Can children have ingrown toenail treatment?
Yes, children often suffer from ingrown nails, and we can safely treat them.
Referrals & Private Health
Do you accept Medicare referrals?
Yes. Patients on a GP management plan (EPC) can receive Medicare rebates for eligible appointments.
Can I claim with my private health insurance?
Yes. If you have podiatry cover included in your private health extras, you can claim directly at the clinic using HICAPS.
Do you accept DVA patients?
Yes, we provide podiatry care for Department of Veterans’ Affairs patients with the appropriate referral from their GP.
Foot & Ankle Pain
What causes heel pain?
The most common cause is plantar fasciitis — inflammation of the tissue that supports your arch.
Heel spurs can sometimes contribute as well.
Can podiatry help with Achilles pain?
Yes. Achilles tendinopathy often comes from overuse or imbalance.
We use strengthening programs, load management, orthotics, and hands-on therapies to relieve pain and support recovery.
What about nerve pain in the foot?
Conditions such as Morton’s neuroma cause burning or tingling in the ball of the foot.
We relieve pressure on the nerve using orthotics, footwear adjustments, and treatment plans tailored to you.
Children’s Foot Care
What children’s conditions do you treat?
We help with flat feet, growing pains, walking issues (such as in-toeing or out-toeing), heel pain (often Sever’s disease),
and sports-related injuries.
When should I bring my child to a podiatrist?
If your child regularly complains of pain, limps after activity, or you notice unusual walking patterns,
it’s a good idea to book an assessment.
How do I prepare my child for their appointment?
Explain to them that we’ll just be looking at how their feet and legs move, and that it won’t hurt.
Bringing their favourite shoes or sports gear can also help us with the assessment.
Diabetic Foot Care
Why is foot care important for people with diabetes?
Diabetes can reduce circulation and sensation in your feet, making it harder to notice injuries or infections.
Regular podiatry checks help prevent complications.
What happens during a diabetic foot assessment?
We check blood flow, nerve sensation, skin and nail health, and your overall foot structure.
We then provide personalised advice to keep your feet healthy.
How often should I have my feet checked?
We recommend at least once a year, or more frequently if your GP advises.
Radial Shockwave Therapy
What is shockwave therapy?
It’s a non-invasive treatment that uses sound waves to stimulate healing in damaged tissues such as tendons and ligaments.
What conditions is it used for?
Commonly for plantar fasciitis, Achilles tendinopathy, shin splints, and other chronic soft tissue injuries.
Does it hurt?
You may feel some mild discomfort during treatment, but most patients tolerate it well, and the sessions are very quick.
How many sessions will I need?
It depends on your condition, but usually between 3–6 treatments.
General Clinic Information
Do I need a referral?
No. You can book directly with us. A GP referral is only required if you are claiming under a Medicare EPC plan, DVA, or WorkCover.
How long are appointments?
Initial consultations and treatment are up to 40 minutes, and standard appointments are a up to 30 minutes.
Is there parking available?
Yes. We offer ground-floor access with plenty of free on-site parking at Robina Shopping Village.
Can I claim with my private health insurance?
Yes. We have HICAPS for on-the-spot claims if podiatry is included in your extras cover.
Do you see DVA, EPC, or WorkCover patients?
Yes, with the correct GP referral or plan in place.
Still have questions?
If you can’t find what you’re looking for, we are
here to help.
At our clinic, we believe great care means covering every aspect of your foot health. From everyday checkups to long term support.
Still have questions?
If you can’t find what you’re looking for, we are here to help. At our clinic, we believe great care means covering every aspect of your foot health. From everyday checkups to long term support.